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2024 Holiday eCommerce Predictions

November 14, 2024
Holiday eCommerce Trends to Watch in 2024 Unsurprisingly, more shoppers are turning online for holiday shopping, avoiding crowded malls and traditional shopping experiences. Currently, over 60% of consumers shop online during the holidays, with digital sales projected to grow by 7-10% from last year. Here’s what eCommerce businesses need to know to tap into this…

5 E-Commerce Business Trends to Watch in 2025

November 14, 2024
As e-commerce evolves in 2025, key trends will reshape the industry, offering opportunities for growth and new ways to connect with consumers. From the rise of social shopping on TikTok and Instagram to the increasing influence of Gen Z’s focus on sustainability, brands are seeing shifts that demand attention. Innovations like voice shopping and AI-driven…

More Consumers Turning to Walmart for Groceries

September 12, 2024
High grocery prices across the U.S. have led more households to turn to Walmart, a brand famous for low prices, for their everyday grocery needs—and they are placing their orders online. According to analysts at U.S. eGrocery Market Share, 37% of online food sales are now purchased through Walmart—a trend driven by inflation, rapid growth…

TikTok Integrates Shopping on Amazon with New Features

September 12, 2024
TikTok has announced a new partnership with Amazon, allowing users to shop for Amazon products directly through the social media app. The new feature seeks to capitalize on the growing "social commerce" trend—mainly driven by Gen Z and Millennial consumers—whereby users of social media apps can shop for products while engaging with content. Since launching…

Ecommerce Industry Landscape in 2024 and Beyond

July 16, 2024
Fueled by rapid improvements in fulfillment logistics and innovative technologies, ecommerce continues to grow as an alternative to brick-and-mortar retail, taking a larger share of the market – offering both a challenge and an exciting opportunity for ecommerce businesses looking to capture a growing audience. Online sales globally are expected to grow by 9% in…

The Pros & Cons OF AI-Powered Customer Service

July 16, 2024
Rapid developments in AI have led to more AI chatbots greeting customers when they visit online stores – mimicking the experience of a store clerk at a brick-and-mortar retailer. The technology continues to grow, and with it, the potential to revolutionize customer service. According to surveys conducted by eMarketer, 37% of e-commerce marketers worldwide already…

The FTC Sues Amazon

May 10, 2024
Following a year-long investigation, the Federal Trade Commission (FTC) and 17 U.S. states filed an antitrust lawsuit against Amazon over allegations that the ecommerce giant practices illegal anti-competitive behaviors to maintain “monopolistic control” over the ecommerce industry. The plaintiffs hope it will open competition, lower product prices, and lower costs for sellers. However, Amazon argues…

Ban on TikTok & the Impact on Ecommerce

May 10, 2024
The potential ban of TikTok in the U.S. following a bill passed by U.S. Congress and signed into law by President Biden on April 24 could rattle the ecommerce industry, particularly for Amazon sellers who were increasingly using the platform to engage potential customers. With its focus on quick, casual engagement among younger demographics, TikTok…

Top 3 Amazon Challenges in 2024

March 20, 2024
The landscape of Amazon continues to evolve, presenting both exciting opportunities and significant challenges for sellers. In 2024, three key areas stand out as potential roadblocks to success: compromised cash flow, fierce competition, and stringent inventory expectations. However, with the right strategies and support, these hurdles can be transformed into stepping stones for growth. Challenge…

A Glimpse into the Retail Landscape of 2029

March 20, 2024
The retail industry, continuously in flux, is poised for significant transformations in the next five years. Industry leaders predict a landscape shaped by seamless tech integration, evolving consumer preferences, and a redefinition of what constitutes the "store" experience. Given the boom in ecommerce, especially since the COVID-19 pandemic, it is not surprising that more and…

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