returns

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    Managing Amazon Returns in Q4 and Early January

    Returns are one of the most predictable pressure points of Q4, and most sellers still handle them reactively. The best way to protect margin in January is to have clear dates, simple rules, and a focused plan. Most of the chaos comes from confusion and inconsistent policies. Clean that up now, and January becomes manageable…

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    Navigating Customer Returns on Amazon

    One of the key benefits that shoppers love about Amazon is the painless customer return process. Unfortunately for sellers, Amazon has few customer return policy limitations and a generous return window. The average return rate on Amazon ranges between 5-15%. Some categories, like clothing, can get as high as 40%. In total, nearly $25M worth…